Privacy Policy – Tidy Workers

Effective Date: April 30th, 2025

At Tidy Workers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us, whether through our website, client portal, or during service interactions.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, facility name, physical address

Service Details: Facility type, service frequency, square footage, special requests

Payment Information: Billing details (collected securely through our payment processor)

Usage Data: Website interactions, inquiry forms, and browsing behavior (via cookies or analytics)

2. How We Use Your Information

Your information is used for the following purposes:

To provide quotes and schedule services

To process payments and invoices

To improve our services and customer support

To communicate updates, offers, or follow-up surveys (with your consent)

To comply with legal or regulatory requirements

3. Information Sharing & Disclosure

We do not sell or rent your information. We may share it with:

Trusted service providers (e.g., payment processors, scheduling software) under confidentiality agreements

Legal authorities, if required to comply with a legal obligation or protect our rights

4. Data Security

We take data protection seriously and implement industry-standard security measures, including:

Encrypted communications (SSL)

Secure client portal access

Staff confidentiality agreements and data training

Limited access to customer data based on job role

5. Your Choices & Rights

You have the right to:

Request a copy of your personal data

Correct or update your information

Request data deletion (where legally applicable)

Opt out of promotional emails at any time

To exercise these rights, please contact us at [email protected]

6. Cookies & Website Tracking

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to track usage patterns and improve your experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to external websites. Tidy Workers is not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us for prompt removal.